SecondThought Privacy Policy

Last modified: 12-07-2023

Introduction

Your privacy is important to us. It is SecondThought’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://secondthought.ai (our "Website"), and other sites we own and operate.

This policy describes the types of information we may collect from you or that you may provide when you visit https://secondthought.ai, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • When you use a mobile device or web browser to access our content

  • When you contact us via email, social media, or any similar technologies

  • When you mention us on social media

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company or any third party; or

  • Any third party including our affiliates and subsidiaries, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you may choose to not use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at: https://secondthought.ai/contact

Information We Collect About You and How We Collect It

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our Services and promotions, and any information automatically sent by your devices while accessing our products and Services. We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name, postal address, email address, telephone number, and billing information ("personal information");

  • About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

  • Directly from you when you provide it to us.

  • Automatically as you navigate through the site. Information collected automatically may include usage details, browser type and version, IP addresses, date and time of your visit, and other information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Services and information provided by visitors to stay informed or request further information. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.

  • Records and copies of your correspondence (including email addresses), if you contact us.

  • Your responses to surveys that we might ask you to complete for research purposes.

  • Your search queries on the Website.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.

  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.

  • To provide, administer and maintain the Services.

  • To improve our Services.

  • To provide you with notices about your account/subscription, including expiration and renewal notices.

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

  • To notify you about changes to our Website or any products or Services we offer or provide though it.

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To a parent, subsidiary, or affiliate of our company.

  • To third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms.

  • To our employees, contractors, and/or related entities.

  • To our existing or potential agents or business partners.

  • Sponsors or promoters of any competition, sweepstakes, or a promotion we run.

  • Your ability to participate may be limited based on your state of residency, including California.

  • To third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you.

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of SecondThought AI, Inc., our customers, or others.

Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information, you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you. To inquire about your privacy rights or request to review information we hold about you, please contact us at https://secondthought.ai/contact.

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Additional Rights for California Consumers

The California Consumer Privacy Act of 2018 (CCPA) gives consumers more control over the personal information that businesses collect about. These disclosures are intended to supplement SecondThought’s Privacy Policy with information required by the CCPA. The CCPA secures privacy rights for California consumers, including:

  • The right to know about the personal information a business collects about them and how it is used and shared;

  • The right to delete personal information collected from them (with some exceptions);

  • The right to opt-out of the sale or sharing of their personal information;

  • The right to non-discrimination for exercising their CCPA rights;

  • The right to correct inaccurate personal information that a business has about them; and

  • The right to limit the use and disclosure of sensitive personal information collected about them.

To exercise your privacy rights under California law, please contact us at  https://secondthought.ai/contact with the subject line “Exercising Right as a California Consumer.”

Accessing and Correcting Your Information

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, you may contact us at https://secondthought.ai/contact. We will take reasonable steps to correct any information found to be inaccurate, out of date, incomplete, or misleading. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Security of Your Personal Information

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any credit card payment transactions will be encrypted using TLS technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to us via email or the Services on our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.

Changes to Our Privacy Policy

We may change this policy from time to time. It is our policy to post any changes we make to our privacy policy on this page.

Contact Information

To inquire about this privacy policy and our privacy practices, contact us at:
https://secondthought.ai/contact